You’ve done everything right if...
- the neck area has been adjusted more like a collar, i.e. relatively high.
- there is a gap of about three fingers’ width between the front legs and the belly strap.
- the harness has been fitted snugly.
- the back section is positioned the right way round on the dog’s back.
- if the straps have been attached to the back section the right way round (Y-shape on the sternum)
- you hear a "clicking sound" when you fasten the buckles
FAQs
How should the ErgoMove Pro™ be positioned?
It is particularly important to ensure that it is fitted as snugly as possible on the dog. At the front (neck area), it should fit much like a collar, and at the back (belly strap), there should only be enough space for a flat hand between the harness and the dog. There should be a gap of about three fingers’ width between the front leg and the belly strap (depending on the dog’s size).
Is your ErgoMove Pro™ slipping?
As the harness is already very flexible thanks to its motion-adaptive buckles, it is essential that it is fitted close to the dog’s body. Don’t worry, it moves with the dog’s every movement. Check the fit and, if necessary, choose a size smaller.
Why do the buckles come undone when you turn them 180 degrees?
On the counterpart (back section) of the buckle, you will see a small arrow. This is where the buckle opens in an emergency. If you have chosen an ErgoMove Pro™ that is too large, it is possible that the buckles may come undone due to the harness flapping about too much. For example, when jumping or rolling about. However, this cannot happen when there is tension on the lead. Please choose a size smaller or adjust your harness correctly. This will prevent the buckles from opening accidentally.
Do the buckles on your ErgoMove Pro™ not fit together properly?
Please note! The buckles at the front of the harness are smaller than those at the back. This is important to ensure greater freedom of movement for your dog. Have you accidentally put the harness together the wrong way round? If so, the buckles won’t fit properly into their sockets and won’t fasten correctly. Please check that you have positioned the back section correctly.
How can I tell if the back section of the harness is fitted correctly?
- The handle (if fitted) is at the back.
- The back section is wider at the back than at the front.
- The HUNTER logo is clearly visible when you’re standing behind your dog.
- The buckles fit securely into their counterparts and do not come undone.
- The loop for the safety harness is at the back.
- The buckles at the front are smaller than those at the back.
Why does the ErgoMove Pro™ have to be positioned so far forward?
A dog’s ribcage is a very sturdy area. The forces acting on the dog via the harness can be effectively absorbed here. The lead carabiner should also be attached in this area so that any pull on the lead can be well cushioned. The harness therefore sits precisely in this anatomically stable area. This prevents the neck straps of the harness from pulling over the shoulder blades when the dog pulls, and ensures that the spine is not subjected to more strain than necessary from the pull on the lead.